Privacy Policy

Last Updated: July 17, 2026

1. Introduction

At Namayah, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, create an account, subscribe to communications, or otherwise interact with our services. By using our website, you agree to the practices described in this policy.

2. Information We Collect

To provide a seamless shopping experience and improve our services, we may collect the following categories of information:

• Personal Information including your name, email address, phone number, billing address, shipping address, and account credentials.
• Order Information including purchase history, transaction details, product preferences, and delivery information.
• Technical Information such as IP address, browser type, operating system, device information, and browsing activity.
• Customer Support Information when you contact us through forms, email, phone, or live support channels.

3. How We Use Your Information

The information we collect helps us deliver our products and services efficiently. We may use your information to:

• Process and fulfill orders.
• Provide customer support and respond to inquiries.
• Manage user accounts and order history.
• Improve website functionality and customer experience.
• Send order confirmations and shipping updates.
• Prevent fraud and maintain website security.
• Send marketing communications where legally permitted.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve performance, remember preferences, maintain shopping cart functionality, and analyze visitor behavior. Cookies allow us to provide a more personalized and efficient browsing experience.

You may disable cookies through your browser settings; however, certain features of the website may not function correctly if cookies are disabled.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. Information may be shared only when necessary to provide our services or comply with legal obligations.

• Payment processing providers.
• Shipping and logistics partners.
• Website hosting and technology service providers.
• Government agencies or legal authorities when required by law.

6. Data Security

We implement industry-standard administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, it is securely deleted or anonymized where appropriate.

8. Your Rights and Choices

Depending on applicable laws in your jurisdiction, you may have the right to:

• Access personal information we hold about you.
• Request corrections to inaccurate information.
• Request deletion of personal data.
• Withdraw marketing consent at any time.
• Request a copy of your personal data.

To exercise these rights, please contact our customer support team using the information provided below.

9. Third-Party Services and Links

Our website may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, business practices, or service offerings. Updated versions will be posted on this page, along with the revised effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact our customer care team . We are committed to protecting your privacy and responding promptly to all inquiries.